Articles of Interest


U.S. MILITARY USING CHECK IN SYSTEMS SOFTWARE

For several years, many of the United States military bases have been using Check In Systems software to help organize clinics, id offices and other walk-in facilities. These offices provide customer service to military personnel on a daily basis. Check In Systems recently developed a dedicated software called Base Check In that is specially suited for their needs.


WAITING IN LINE FOR CUSTOMER SERVICE

Customers do not like waiting in line for service. Research has shown that waiting produces higher levels of anxiety, stress and uncertainty. With the exception of haunted houses and carnival rides, these are not the emotions most businesses want to evoke in their customers. Read More


SIGN IN SHEET | THERE’S AN APP FOR THAT

For generations businesses have used a paper sign in sheet to log incoming customers, patients and visitors. Some use it for a log and others use it to keep people sorted by the order the arrived. Well now, there's an app for that.  Today, technology has proven there is a better solution for the same business process. Electronic sign in sheets can improve the process with clear, typed names, accurate time stamps, long term data storage and the ability to share the sign in information across the office. Electronic sign in sheets take it to another level allowing for live reporting and long term data analysis. Read More


PATIENT SATISFACTION FOR MILLENNIALS

The largest American generation in history has begun to age.  Now at 21-37 years old, millennials require an ever-increasing number of medical service visits.  Instant gratification, less wait time and more technology is just the beginning. Is your medical practice prepared to meet the very different expectations of these 80 million millennials?  What are those expectations?  And what are some simple first-steps a medical practice can do now to prepare for the growing wave of millennial patients?


MORE HOSPITALS ARE USING MEDICAL CHECK IN

Hospital facilities around the world are using technology to improve the patient experience and increase efficiency. The latest improvement is the patient check in process where the sign in sheet has moved to an Apple iPad based kiosk. Patients now sign in using a touch screen kiosk which has proven faster, provides better clarity of names and automatically time stamps the entries. Read More


CUSTOMER NUMBERING SYSTEMS GO HIGH TECH

We've all used the pull ticket system at a deli or service desk. It's easy, fast and just works but now the little paper ticket systems have gone hi-tech. The ticket is now being dispensed by an Android tablet with a built-in printer. Read More


USING TECHNOLOGY TO IMPROVE YOUR BUSINESS' BRANDING

The world of technology increases at an exponential rate. According to Moore’s Law, computer processing power doubles every 18 months. Today, we also use more efficient energy sources such as solar power and batteries that last much longer. Computer technology has made it easier for companies to evaluate efficiency and to organize their workforce. Patient Queuing systems are one of the cheapest and easiest ways for the medical industry to reap some of the benefits of the technology boom. Let me explain. Read More


WHAT IS VISITOR MANAGEMENT SOFTWARE?

We all see online ads and top 10 lists for visitor management software but what exactly is visitor management software? Visitor Management software is a relatively new software to the business world. It is one of the latest systems to improve customer service and gather information about customers or visitors to a business. Generally, the software is built to replace a sign in sheet with a touch screen kiosk and log visitors into a database. It is often now referred to as a 'Check In System'. Read More


CHECK IN SYSTEMS SUPPORTS APPA MEMBERS

The American Probation and Parole Association (APPA) is an international association composed of members from the United States, Canada and other countries actively involved with pretrial, probation, parole and community-based corrections, in both criminal and juvenile justice arenas. All levels of government including federal, state/provincial, local and tribal agencies are counted among its constituents. By taking the initiative, APPA has grown to become the voice for thousands of pretrial, probation and parole practitioners and providers of services including line staff, supervisors and administrators from both the public and private sectors. Educators, volunteers, victim service providers, concerned citizens and others with an interest in criminal and juvenile justice are also among APPA members.


ROI ON PATIENT KIOSKS

Every office can improve efficiency starting with the minute the patient walks in. The first thing a patient will do is walk to the reception counter and start a conversation about today's gossip while they reach for a clipboard. Depending on the news of the day that conversation can interrupt your staff for three or more minutes every time a patient comes in. We are not trying to reduce your personal touch with the patient but rather push the small talk out to a time when your staff is ready for it. With our system your patient can sign in at the door. Then, when you call the patient to the counter, those conversations can be mixed with relevant information about their visit. Read More


TIME TO REPLACE THE SIGN IN SHEET

There was a time when a patient sign in sheet was enough to let medical offices keep track of who was coming in for an appointment or walk-ins arrived at a clinic. A simple sheet of paper was kept by the receptionist's desk, and as patients came in, they would sign their names (hopefully legibly) and scribble down the time that they showed up. There were problems, however, with using a patient sign in sheet to keep track of whom was coming into the office: Read More


APPLE IPAD STAND FOR KIOSKS

Check In Systems has developed their own stand for the Apple iPad. With features not seen on many of the competitors products, these stands are simple, secure and affordable. They work great for office kiosks. Secure and very simple to assemble.The ipad Counter Top Stand and the ipad Floor Stand both fit the Apple iPad Air and iPad Air 2.


THE EFFICIENCY OF PATIENT QUEUING

Efficiency. It’s a word we’re all familiar with in the business world. It can mean different things to different people but the connotations are always positive. To some, efficiency can yield greater profits, and to others it enables them to provide better customer service. Efficiency often goes hand in hand with organization, thus an efficient business is usually an organized business. But one thing all businesses have in common is the goal of efficiency. This is why many organizations are taking advantage of software solutions to help achieve this goal. Read More


MULTIQUEUE IMPROVES QUALITY OF WAIT TIME

In today’s competitive business environment, it is important to stay ahead of the game and your competition. Often, the competitive advantage one business has over another may seem insignificant but the results are anything but. Read More